The Importance Of Repairing Not Replacing Products As A Business

    Add a header to begin generating the table of contents

    Businesses nowadays need to be aware of their impact on the environment. Since 1990, the UK business sector has seen a 42% overall decrease in carbon dioxide emissions. But there has also been a significant increase in fluorinated gases from refrigeration and air-conditioning. The EU’s 2014 F-Gas Regulation was introduced to combat this issue and, so far, there has been a 5% decrease since 2016.

    The government’s net-zero emissions goal has ensured that this downward trend continues as well. In 2019, they vowed to end the country’s contribution to global warming by 2050 and, in doing so, enshrined law to commit to these promises. The benefits of this are apparent. Emissions would be balanced by schemes that offset greenhouse gases, including the likes of planting trees or using technology such as carbon capture and storage. Not only will this slow down the effects of climate change, but it will also be a catalyst for other nations to follow suit.

    But how has this impacted businesses? And what do their consumers stand to benefit?

    Consumers are interested in ‘green’ businesses more than ever.

    According to a recent survey, nearly one in three UK people claimed to have stopped purchasing certain brands or products because they had ethical or sustainability-related concerns about them. They also value five environmentally sustainable or ethical practices:

    1. Waste reduction
    2. Reducing carbon footprint
    3. Producing sustainable packaging
    4. Committing to ethical working
    5. Respect for human rights

    As people become more aware of how their actions affect the environment around them, they have also become more concerned. This has led to the want and needs to make a change and live a ‘better’ lifestyle to help out and preserve the environment for future generations actively. This movement usually always starts with the brands whose products they consume daily.

    Recently, the number one plea from consumers is for businesses to help them adopt a more sustainable lifestyle. Around 64% of surveyed people want better schemes to remove plastics and packaging. There needs to be almost an agreement or partnership between consumer and business to achieve feats like this. That is where the government’s most recent scheme conveniently comes into play.

    New laws around white goods

    Along with other rules being made to help hit the net-zero target by 2050, one which has recently been passed is the right to repair law. Manufacturers will be legally obliged to produce spare parts for products and to make these readily available to consumers. This rule is in an effort to extend the lifespan of products by up to ten years, effectively attempting to get rid of planned obsolescence policies.

    It has been estimated that consumers will benefit by saving on average £75 a year on energy bills over their lifetime. Housing Association tenants with urgent, minor repairs that could affect their health or safety will receive service at no cost to them. The scheme also provides compensation where such repairs have not been completed within a prescribed period of time. Not just that, but it also fits in with their views on ethically sustainable products and, therefore, businesses.

    These same businesses will now have to prioritise repairs over replacements in order to abide by the new rules. Keeping spare parts will encourage this so that the products are not scrapped. As a result, they will be actively contributing to lowering carbon emissions and the 1.5 million tonnes of electrical waste the UK produces on average each year.

    How can this scheme work in your business’ favour?

    If you have good, solid warranties in place, you will not have to worry about these changes in the law. Warranty policies for anything with a printed circuit board (PCB) can be constructed and attached, ensuring that your business is prepared for when a customer’s appliance requires repair. These contracts guarantee peace of mind for the customer, in that they receive repairs to their product, but also your business, as it will ensure you are following the new rules correctly.

    The insurance of a warranty will be based on the quality of the product. As the new laws require the manufacturer to design without planned obsolescence in mind, your business will be able to craft a longer warranty that could also see you make some profit depending on your clauses.

    Consumers will also trust your business more in delivering high-quality products and will continue to purchase other devices from you knowing they are guaranteed their money’s worth. This also has a knock-on effect on your brand image, showing that you provide excellent service and products. It can even entice potential customers to do business with you.

    A number of benefits will arise from these warranties over time. But how can you go about crafting and instilling them for your business?

    Get in touch with Victis Corp today.

    To receive our expertise in warranties that best suit your business, be sure to contact us right now by calling 0844 967 2600 or emailing We will help eliminate any problems you are having by providing a comprehensive explanation of the process. Then we can work with you to craft and attach the warranties that will take into consideration all the recent law changes brought in by the government. We look forward to hearing from you soon.

    Share on facebook
    Share on google
    Share on twitter
    Share on linkedin
    Scroll to Top